Commercial Customer Service Coordinator (determined period)

Location: Romania

Calea Floreasca 169A, Corp B, etaj 8 
014459 Bucuresti

Multi-talented Specialist

You will encounter lots of variation,

because everybody thinks outside his/ her box.

How cool is that!

Commercial Customer Service Coordinator (determined period)

Main purpose of the position is…

  • Acquisition and processing of customer orders to trade, commercial and industrial deals.
  • Responsible for the implementation and fulfilment of orders after conclusion.

Are you interested in… 

  • Order registration – order intake in SAP
  • Order maintenance: gaining confirmation of units according Requested Delivery Date (RDD) from customer by:
    • Cooperation with supply centre to confirm units
    • Close customer contact for maintaining the confirmation according customer wish or supply situation
  • Delivery creation: Correct and complete delivery of required / available units by:
    • Coordination of delivery time, place and specific conditions (on time etc.) with customer
    • Contact partner to forwarding agent
    • Coordination of pick-up customized units from factories
  • Invoice creation: ensure that each customer will receive after each delivery an invoice
  • Credit management: gathering information from customer how to realize delivery by:
    • Creation of delivery / payment plans
    • Check with credit management open receivables and deliveries
  • Invoice correction: customer receives corrected invoices due to certain approved reasons (wrong order entry, wrong pricing etc.)
  • Miscellaneous: SAP testing, member of different project teams, Train the Trainer for CCS activities

Do you bring along…

  • University degree is preferred
  • No specific experience is mandatory, but it is preferable if you bring:
    • 2/3 years of experience in dealing with customers
    • Logistics background with forwarding agents
    • Creation of delivery / payment plans
  • Specific competencies:
    • SAP
    • Communication skills in stressful moments, tact and persuasion
    • English – conversational level
  • Positive energy, ambition, perseverance, motivation to learn and to grow

If you answer all with yes then we should meet!

You will find at DAIKIN…

  • Proper remuneration system based on your knowledge and experience
  • An exciting and diversified activity in sales of innovative quality products
  • Detailed product trainings
  • Opportunities for your personal development
  • Long term perspective in an international leading HVAC company
  • A pleasant working environment in a people oriented international company culture
  • The contract is for determined period (maternity replacement), but our team is growing!


Job Offer 

With us, you will find opposites that attract: A global group for innovative heating, ventilation, refrigeration and air-conditioning systems, where you  are on a first-name basis across all hierarchies. A stable employer, alongside of whom you can develop yourself dynamically. With cultural diversity instead of simplicity. Where you can not only have really good ideas, but can also implement them.

You are multi-talented? Then send us your specialized CV!


DAIKIN Romania

Alexandra Chiriac
Email: jobs@daikin.ro